If you are not fully satisfied with your purchase, we will gladly accept your return or exchange within 14 days of receipt of the item. Returned merchandise must be unworn, unwashed, or defective and include the tags and the original packaging (if possible). If you would like to make an exchange, we will issue you Merchandise Credit via email which you can use to make a new purchase through the website. Used merchandise cannot be returned unless defective. *Note: Some designers cannot accept returns. When applicable, this disclaimer is written on individual product detail pages.

Returns and exchanges must be sent to the return address provided on the invoice form. We cannot accept returns for customized items and international orders. Clearance and Sale items are Final Sale and cannot be returned.

Please follow the instructions below to return your item:

1. Email returns@sicaria.com. 

2. In the body of the email include your order number and reason for returning the item. We will promptly return your email and provide you with an RMA number.

3. Complete the return section of the original receipt with your RMA number and enclose it with your return.

4. Securely package the item in its original packaging and mail it to the return address listed on the invoice. Customer is responsible for costs of return shipping. We cannot accept C.O.D. deliveries.

5. After the designer receives and approves the returned item, your credit card will be credited for the original amount excluding any shipping charges (see below for further explanation). For additional confirmation, please email us the tracking number for the returned package.*

6. Sicaria will send you a confirmation email once your return is processed.

*We recommend shipping items with tracking capabilities to insure that the item is delivered to the original vendor. Please note that we are not responsible for lost or damaged packages.

Refunds

Credit refunds are made after we receive and process your return. You should expect to receive your refund within 2 to 3 weeks. Please note that your banking institution may require additional time to process and credit your account once they have received the information from us. We’ll notify you of your refund once we have received, inspected, and processed the returned item.

Returning Gifts

In the circumstance where a customer returns a gift, Sicaria will issue a Merchandise Credit for the amount of the returned merchandise via email to the gift recipient. He or she can use the merchandise credit to make a new purchase through the website.